We're with you from the start...

94%
Stats

94% of customer satisfaction rate on Trust Pilot

99.9%
Stats

99.9% Server Up Time

85%
Stats

85% of customers use Finance+

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Project Management

We understand that adopting a new system is a journey. Your named Project Manager will be on hand to help every step of the way, from getting the setup right, to helping you engage your staff.


Consultancy

At the beginning of the project, our experienced business analysts will spend time with you to understand your specific needs, how your organisation works and your key business requirements. RotaMaster is not an off-the-shelf product - it is built to adapt to your service and our consultancy sessions will help you get the most from the system from day one. 

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RotaMaster Training

There is a dedicated training room at RotaMaster HQ (Yorkshire) but our training team is national, covering the whole of the UK and Ireland. We provide flexible training options and tailor the training to meet your requirements. Our self-help website, bespoke training videos and handy staff guides will give you the ongoing confidence to use the system effectively. 

SMS Messaging

The RotaMaster SMS service helps you communicate with staff, and with research showing that staff are 65% more likely to engage with SMS notifications than email, it's a great tool to drive efficiency. SMS can be used to communicate shift reminders, vacant shifts and automated notifications of shift booking approval etc. 

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A Cloud Based Solution

The RotaMaster cloud gives you access to the system from anywhere with an internet connection. Working from home? No problem. You'll be hosted at our highly resilient UK based, GDPR compliant data centre, and with 99.9% server uptime you can be confident that the system will be available whenever you are. 

Dedicated Support

Our friendly in-house support team are on hand to assist with any queries or issues that you many have.

Available 24/7/365 for critical issues, you can be assured that the team is always contactable. Our support team is highly rated with over 95% positive feedback. 

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What Our Customers Say

We knew RotaMaster was a market leader for rota management software and that it had a good reputation in the healthcare space because we had made a few calls and received lots of recommendations.  Also, some of our doctors work for other healthcare providers as well as us, and the message from them was loud and clear – you need RotaMaster!”

Rishi Patel - Head of Operations & Business Development, Greenbrook Healthcare

Delivers 100% payroll accuracy and an annual wage bill saving of £17,000.

Alan Levett - Finance Director, Barndoc Healthcare Limited

RotaMaster’s SMS and email reminders have been invaluable to our service – they remind staff who may otherwise forget their shift, and are an easy way to communicate with staff. Our staff really like the reminders and it prompts them to contact us if there are any issues such as sickness. This gives us more time to arrange cover.

Leonie Hylton - Operations Supervisor, City and Hackney Urgent Healthcare Social Enterprise

Extended information storage, powerful reporting and many time-saving features.

Managing Director - Mastercall