Staffing can be a challenge at the best of times. Striking the right balance of staff in a healthcare setting is imperative in meeting the needs of patients – overstaffing becomes expensive, an inefficient use of resources and understaffing can lead to poor patient care and disgruntled staff.
We know it’s not easy.
The last 18 months have probably been the hardest ever, with healthcare settings finding that their usual rota management processes aren’t holding up in the face of high levels of sick leave, rapidly increasing demand, and other changes brought about by social distancing rules. This challenge is set to continue as the NHS gears up for further periods of high demand in the autumn and winter. A proactive approach to staffing is a must.
Why is understaffing and overstaffing a big problem?
Unscheduled absenteeism is one of the most common reasons for understaffing, something which has been hard to avoid recently with staff having to self-isolate. Understaffed shifts may force managers to fill shift positions with employees who are not the best fit. This can affect quality of care and morale as staff have too much to do and is not tenable in the long term. You don’t want to add to feelings of being overwhelmed and overworked.
When you’re overstaffed you start to become inefficient as staffing costs shoot up and you’re also in danger of disengaging your staff.
Five tips to solve issues around overstaffing or understaffing
It is more than likely that in your healthcare setting you will see fluctuating demand – periods of high ‘traffic’ followed by unexpected quiet periods. The key thing is to be able to anticipate these peaks in advance with a bit of forward planning.
Effective scheduling systems can produce error-free schedules covering shifts with the most skilled while delivering flexibility to handle departmental needs.
Contact us to discuss how our rota software can help your healthcare setting balance its staffing needs.
LEEDS, UK – RotaMaster, a leading provider of rostering solutions for Primary Health providers, is proud to announce that marketing aficionado Sam Avery is joining RotaMaster as their new Marketing Manager.
In January we spoke about how best to maximise recruitment and retention in 2023. We offered hints and tips which would help you to improve these processes and best mitigate the challenges that come with a sector-wide skills gap.
Six months later, we’re back with a word from our partners, Remedium. Remedium are a specialist recruitment agency that specialise in placing permanent staff into the NHS from overseas.
Buddy punching is when an employee asks a colleague to clock-in or out of a shift for them. It’s the single biggest contributor to time-theft in the workplace and can end up costing an organisation a lot of money over the course of a year.
In this post, we’ll look at the causes of buddy punching and offer a simple solution to eradicating it in your workplace.